HOW DO I DELETE MY ACCOUNT OR DATA?
Please contact support@appkarma.io (Subject: Delete Account)
When you opt to delete your account, we will delete all device and IP Address information. Email and username are encrypted so they cannot be used and will ensure no one else can create an account using those credentials.
You can also ask to remove your email and keep your account. However, doing so will mean losing your account information if you do switch or reset your device.
HOW DO I EARN REWARDS?
You can earn rewards by:
- Completing offers - fulfill offer requirements
- Earning Scratch Cards by completing Karma Plays. (Karma Play FAQ)
- Completing Playtime offers (Android Only). (Playtime FAQ)
- Earning Location Rewards (US Only). (Location Rewards FAQ)
- Referring people to appKarma. You can even become a VIP and earn a lot more.
I NEED MORE INFO ON COMPLETING OFFERS
This articles answers all the common questions related to the appKarma offers.
- How do I complete offers?
- Why am I not getting rewarded?
- How quickly do I have to complete the offers?
- The offer I'm trying to complete disappeared. Should I continue. (YES!)
I'M NOT GETTING REWARDED. HOW CAN YOU HELP ME?
You can apply for a missing reward bonus. Link
THE OFFERS ARE DIFFICULT TO COMPLETE. WHAT CAN I DO?
You can speed up your time to complete the offers by making in-app-purchases. We will give you 1200 points for each $1.00 spent up to $25.00 (30,000 points).
Or, if you simply enjoyed the app and spent money in the game, we'll similarly give you the IAP Bonus.
Restrictions apply. Link
WHAT ARE SCRATCH CARDS?
Scratch cards are bonus prizes that are revealed after you scratch them. The more images you match, the more you earn. Each card also contains a multiplier that can boost your bonus points.
There are 5 levels of scratch cards. The higher the level, the higher the average payout.
HOW DO I EARN SCRATCH CARDS?
You can earn scratch cards by completing Karma Plays and Daily Rewards.
HOW DO DAILY REWARDS WORK?
All you have to do is collect the scratcher from the Daily Rewards button. By default, you will receive a single Level 1 scratch card each day you check in. However, you have a chance to receive UPGRADED scratch cards, if you reach the target number of points for the day.
Please note that only points from completing offers count (does not include Invite Rewards, Playtime rewards, Karma Play/ Quiz points, etc .. )
WHAT DOES "RANK" MEAN?
Short answer is - the higher the rank, the "better" the offer is. To make things easier for you, we've sorted our offers with the highest rank on top.
Long answer is - every offer is graded based on two metrics:
1) the amount of reward points you will receive for completing the offer
2) the chance you will get rewarded for it. Some offers are difficult to complete or some offers are simply prone to technical issues where rewards aren't appropriately being rewarded
So an offer with a very high chance of converting (easy to complete the task), with a high reward, will have a very high rank. Contrast this to another offer that is also easy to convert but offers very little points, it will have a relatively lower rank.
In summary - we rank the offer based on what we think is most valuable for you factoring the points you'll receive and the effort required.
WHAT DOES AN OFFER WITH A "NEW" RANK MEAN?
We don't have enough data to rank it. If enough people attempt it and get rewarded for it, we will begin to calculate and assign a ranking to it. To incentivize people to try the "New" offers, we apply an offer boost bonus to them.
HOW ELSE CAN I EARN REWARDS?
You can also earn extra bonuses from Offer Boosts and Achievement badges. Additionally, when you earn certain badges, you can Level up and get permanent point boosts for ALL OFFERS. Link
WHAT ARE KARMA PLAYS？
Karma Plays let you earn scratchers every day when you KEEP and PLAY with the app you've been rewarded for.
- Complete an offer
- When you get rewarded, Karma Plays will be added to your BONUS section.
- Play with it each day and earn scratchers
I HAVE GIFT CARD QUESTIONS
This article explains the most common questions related to gift cards including:
- I just redeemed my points. Where's my card?
- Why is there a 24hr lock?
- What is a redeem bonus?
FYBER REWARD (FAQ)
- Missing Reward bonuses are NOT issued for Fyber offers
- There are no level up rewards or bonus boosts for Fyber offers
- Fyber offers will not show up in the In Progress section - please use the Status page from inside the Fyber page to keep track of Fyber offers you attempt
- Scratchers cards will be issued for all offers more than 100 points. Higher reward = More scratch card rewards
SOMEONE USED MY INVITE LINK / REFERRER CODE BUT I DID NOT GET REWARDS
You only earn rewards when your referrals start completing offers. Please see this article for details.
I FORGOT MY PASSWORD (HOW TO RESET YOUR PASSWORD)
You can go to Sign In > Forgot Your Password? to reset your password. Enter the email address that you used to sign up to appKarma with and we'll send you a password reset link.
CAN I CHANGE MY USERNAME?
No, once your username is set, it cannot be changed.
CAN I CHANGE MY REFERRER? I WANT TO ENTER ANOTHER REFERRER CODE.
Once your referrer code is set, it cannot be changed
CAN I USE MULTIPLE DEVICES?
Yes. You may have an extra tablet or phone. This is perfectly fine. You can sign in to your account when you are on the new device and you will retrieve all your account information. Please note that there is a limit to how many devices you can sign into.
CAN I CREATE ANOTHER ACCOUNT ON MY DEVICE?
No. Only one account is allowed per device.
HOW CAN I LOG OUT?
There is no log out functionality since only one account is allowed per device.
WHY IS MY ACCOUNT SUSPENDED?
We will suspend accounts If we detect excessive VPN use or fake accounts created by an emulator. We also have blacklisted countries where appKarma use is not allowed. Certain IP Addresses or device types are also prohibited and will result in automatic suspension.
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